Complete guide to the tools you need to set up and run your WhatsApp Business account.
Watch the video for Features of WhatsApp Business.
Today we are going straight to the point. Just the features you need to set up your WhatsApp Business profile.
Your WhatsApp Business profile is like your business social media account. The information you provide must answer the five critical questions every customer will ask before they buy from you: What do you sell? Where are you? What are your hours? How do we reach you? Why should we trust you?
Your digital storefront. This is where customers decide if you are legit. Get it right.
Turn WhatsApp into a mini online store. List your products with photos, prices, and descriptions. Customers browse without leaving the chat. No website needed.
Organise your conversations. Never lose track of where each customer stands.
Save answers to questions you get every day. Type a forward slash (/) and the shortcut. The message appears instantly. No more typing the same thing thirty times a day.
/pricing - Our photography packages start at R1500...
/hours - Mon-Fri 9am-5pm, Sat by appointment...
/location - We are based in Langebaan, West Coast...
Your business keeps running even when you are sleeping.
Welcome to MooyVx! 👋 How can we help you today? Type /services to see what we offer.
We are currently closed. We will respond tomorrow at 9am.
Send one message to up to 256 contacts at once. Important: recipients must have your number saved in their phone. This is a limitation of the free app.
The free app is perfect for getting started. But as you grow, you may need more.
| Feature | Free App | Premium | API (Platform) |
|---|---|---|---|
| User Access | 1 phone + 4 devices | Up to 10 devices | Unlimited agents |
| Broadcast Limit | 256 contacts | 256 contacts | Unlimited |
| Bots / AI | ❌ No | ❌ No | ✅ Yes |
| CRM Integration | ❌ No | ❌ No | ✅ Yes |
| Verification Badge | ❌ No | ❌ No | ✅ Eligible |
Source: WhatsApp Business documentation, 2026
We have created free resources to help you along the way:
Discover 100 business ideas that work perfectly on WhatsApp. Some you can start with R0.
What Business Can You Run on WhatsApp? →We build websites, manage social media, and take professional photos too.
⏳ Offer Ends In:
Ends 31 July 2026
⏱️ This popup will close automatically in 2 minutes
You've unlocked a secret spin. Win free designs, vouchers, or a free website!